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INTERNATIONAL ASSOCIATION OF PROTOCOL CONSULTANTS® / OFFICERS™
Est. September 2002
Washington DC
NEWS
IAPC generously offers the public our Event Agendas and Press Releases (detailed below)
as a RESOURCE to assist others when developing their own.
We simply ask that IAPC be cited as your original source. If copyright is indicated permission to copy those materials must be obtained
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Cherlynn Conetsco, Alinda Lewris, and Teresa Babb
The International Association of Protocol Consultants® / Officers™ (IAPC) is designated as the official
protocol and continuing education advisors to the
Joint Military Attaché School. ---
Colonel Thomas B. Sweeney, Commandant,
Joint Military Attaché School
United States Defense Intelligence Agency
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We APPLAUD the efforts of our sister organizations.
Washington DC - 1 November 2007 - ... “It is indeed gratifying to know that as a standard setting nonprofit organization, the International Association of Protocol Consultants® / Officers™ has raised the bar for protocol, etiquette, and civility practitioners since our inception in 2002.” To read further, see: Certification
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FOUNDER’S MESSAGE
Washington DC – 1 September 2007 - As of September 2007, IAPC has achieved all goals set forth by our founding Board of Directors, along with my own initial objectives in establishing this organization.
Through the development and public offerings of executive education conferences and the generous dissemination of information regarding university-level programs, international standards, and professional certification in protocol, IAPC has served the interested public and thousands of global professionals who are experienced producers and/or directors of events involving world leaders, heads of state, foreign dignitaries, and corporate executives. Some have worked directly with United States Presidents, White House officials, the U.S. State Department, and other countries’ government representatives.
Today, our most dedicated founding members and authorized instructors are under contract to either teach at the university-level or author separate protocol and etiquette works and industry related materials. In addition, key IAPC officers have developed, together with industry icons, advanced programs in protocol and civility, leadership training, and SMART manners. These programs are requested by universities and private businesses, including members of Fortune 50, Fortune 100, and Fortune 500 Global corporations.
As we predicted and promoted, IAPC is pleased to see the significant increase in university and college degree programs in our discipline becoming the preferred means for acquiring foundational education in protocol, etiquette, and civility. We will continue to report our findings, such as --- in today’s marketplace employers prefer hiring professionals with a Bachelor’s degree or higher and for individuals entering the field of protocol --- their education should also include university-level program(s) in international relations, diplomacy, foreign languages, world history, or related areas.
I wish to thank the many individuals, companies, and organizations who have stepped forward, sponsored, volunteered and/or participated in industry specific research to help establish IAPC as an international resource for Academia, Executives, Members of Fortune 50, Fortune 100, and Fortune Global 500 Companies, Corporations/Organizations, Government, and National/International Media seeking reliable information on Protocol, Etiquette, and Civility. See Thank You
I am pleased to announce that I have become a managing partner in a Washington-based consulting and executive coaching firm, Baldrige & Lewris. Working with famous author Letitia Baldrige, an acknowledged international expert on manners, protocol, and the "human side of business" is a joy that brings a new dimension to my career in this industry. Please read her biography at www.BaldrigeLewris.com, and the reasons for my enthusiasm for this joint venture will become very clear.
With much appreciation, Alinda Lewris, Founder
2002 - 2007 IAPC President and Chief Executive Officer
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2007 IAPC OUSTANDING ACHIEVEMENT AWARD
WASHINGTON DC – 19 May 2007 – This year’s IAPC Outstanding Achievement Award was presented to Mr. Roger Axtell by Alinda Lewris, President & Chief Executive Officer, International Association of Protocol Consultants at the national meeting held at the Willard InterContinental Hotel, Washington, DC.
Roger Axtell has written nine books on international business, etiquette, protocol, customs, gestures and other topics. He also has spoken to hundreds of audiences at conventions, campuses, and meetings in the US. and overseas. He worked 30 years for the Parker Pen Co. (Janesville, WI) retiring as Vice-president, Worldwide Marketing. He has also served three Wisconsin Governors as a "dollar-a-year" consultant, and served seven years on the Board of Regents of the University of Wisconsin Systems.
Roger Axtell was named one of the twenty-five most influential people in international trade by WORLD TRADE magazine in June, 1998. Excerpts from his books have appeared in The Reader's Digest, The Los Angeles Times and the New York Times. The New Yorker magazine in 1985 dubbed him the "International Emily Post."
Roger Axtell is recognized as a national authority on the subject of international protocol, as stated by Alinda Lewris. He has appeared on numerous national TV talk shows, including six separate appearances on ABC's "Good Morning America," and British and Canadian national television. Alinda Lewris is delighted to also report that his tenth book will be released in September. She stated that he has generously given of his time and insights to IAPC leadership. He is a most esteemed resource, colleague, and friend. As an IAPC Charter and Honorary Member, he has served in the following ways
- Member of IAPC’s Education Review Board
- Advisor of IAPC’s Certification Council – Certified Protocol Consultants (CPC) and Certified Protocol Officer (CPO)
- Partnered with IAPC to provide an exclusive offering of eight Signed Editions from his Do's and Taboos series
- Member of IAPC’s team of international authors from protocol and related disciplines who made history by writing the first ever International Protocol Chapter for the Convention Industry Council’s International Manual (1st Edition released June 2005)
- Keynote speaker at IAPC’s National Education/Leadership Conference “Mastering Protocol, Etiquette, and Civility” (May 2007).
- An event that made Protocol and Etiquette History by being the FIRST TIME that the leading industry icons appeared together under the IAPC banner. Contributing to the unique educational curriculum also included presentations by Letitia Baldrige, Dr. P.M. Forni, Judith Martin (Miss Manners) and Peggy Post, Director The Emily Post Institute.
According to industry leaders, IAPC is the country's foremost association for the profession of protocol and trains and provides professional certification for members of the military, state and local governments, colleges, and universities, and both profit and nonprofit businesses. Through the Outstanding Achievement Award program established in 2002 by Alinda Lewris, Founder, International Association of Protocol Consultants - - IAPC honors those making contributions to our industry through promoting protocol, etiquette, and civility worldwide! Others who have received this prestigious award includes author and columnist Ms. Letitia Baldrige, who also served as protocol advisor to President and Mrs. John Kennedy, and Dr. P.M. Forni, expert and author on the subject of civility at Johns Hopkins University.
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PROTOCOL ICONS MEET TOGETHER UNDER IAPC BANNER
Washington DC - 24 May 2007 - FOR THE FIRST TIME IN PROTOCOL AND ETIQUETTE HISTORY, the International Association of Protocol Consultants® gathered together in a single forum the Industry’s leading icons during our Executive Education Conference, Mastering Protocol, Etiquette and Civility, held at the Willard InterContinental Hotel in Washington, DC on May 18-20, 2007. This milestone fulfills the Founder’s goal [Alinda Lewris] for IAPC to be the welcoming umbrella providing opportunities to connect for all involved in protocol, etiquette, and civility arenas.
The distinguished presenters at this spectacular program included:
- Roger Axtell (author of Do’s and Taboos series on international travel)
- Letitia Baldrige (Jackie Kennedy’s social secretary and author of 23 etiquette books)
- Dr. PM Forni (founder of Johns Hopkins University Civility Project)
- Judith Martin (Author and Newspaper columnist "Miss Manners")
- Peggy Post (Director of the Emily Post Institute)
Also presenting on the same dais were IAPC authorized instructors:
- Teresa Babb, Program Manager and Instructor, Joint Military Attaché School, United States Defense Intelligence Agency
- Cherlynn Conetsco, Principal, Protocol & Etiquette Institute (P&EI) Washington DC
- Anna Hart, Social Director, United States Naval Academy
- John Crawford Howell, President, Smart Business in a Flat World
- Ray Leki, Director, Transition Center, National Foreign Affairs Training Center United States Department of State
- Alinda Lewris, Partner, Baldrige & Lewris (Letitia Baldrige and Alinda Lewris)
As well as the outstanding professional connecting opportunities that this once in a lifetime gathering afforded, attendees earned IAPC Continuing Education Units (CEUs).
IAPC also recognized contributions and accomplishments during this event. The 2007 IAPC Outstanding Achievement Award was presented to Mr. Roger Axtell.
Six individuals were acknowledged as recipients of the world’s first nonprofit portfolio based Certifications, the esteemed appellations of Certified Protocol Consultant (CPC®) and Certified Protocol Officer (CPO®). [See separate Press Releases at Web site: www.IAPC360.org
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SEVEN PREMIER CREDENTIALS AWARDED IN 2006
Washington DC – 18 October 2006 - As a standard-setting, nonprofit organization, the International Association of Protocol Consultants (IAPC)® takes great pleasure in announcing that the following group of individuals are the first to qualify for the most prestigious awards in the protocol and etiquette industry.
The designation Certified Protocol Consultant™, CPC has been awarded to:
Ms. Cherlynn Conetsco, Chair, IAPC Education and Certification Council
Mr. John Crawford Howell, President, Smart Business in a Flat World™ Web site: www.smartbusinessinaflatworld.com
Ms. Alinda Lewris, IAPC President and Chief Executive Officer
Mr. Michael D. Lynn, Director MarComm, Exhibitions, Events & Protocol, L-3 Communications, Integrated Systems
Ms. Colleen Rickenbacher, President/Owner Colleen Rickenbacher, Inc.
The designation Certified Protocol Officer™, CPO® has been awarded to:
Ms. Teresa Babb, Program Manager, Joint Military Attaché School
Ms. Anna Hart, Social Director and Protocol Adviser to the Brigade of Midshipmen and Protocol Adviser to the Commandant, at the United States Naval Academy (USNA) in Annapolis, Maryland
IAPC was founded in 2002 as the all-inclusive promoter of active protocol professionals in corporate, diplomatic, government, and military arenas at the local, national, and international level. The Association is a knowledge network that offers a single, authoritative source for ethical and professional standards in protocol, etiquette, and civility. IAPC, one of the 32 member organizations of the Convention Industry Council (CIC), also provides unparalleled executive education open to the public.
President & CEO Alinda Lewris states: “Recognition of the protocol and etiquette profession as a respected, delineated career category is inevitable and imminent. I confidently predict that in the near future university and college degree programs in our discipline will become the accepted requirement for all protocol and etiquette professionals.” Towards the goal of advanced education, IAPC offers higher level learning opportunities such as the Executive Education / Leadership Conference being held May 18-20, 2007 at the Willard InterContinental Hotel, Washington, D.C.. Presentations will be made by protocol icons Letitia Baldrige, Judith Martin (Miss Manners), Peggy Post and other subject matter experts
IAPC Certification Marks fulfill a long-standing need for competency recognition and international benchmarks of performance. IAPC credentials are earned through an assessment process that documents experience, education, achievements, industry involvement, professional development, and peer recognition. Certification is reserved for serious professionals who understand the value of an independently evaluated and documented portfolio. CPO® s and CPCs not only meet rigorous eligibility requirements, they also sign a code of ethics, adhere to best international practices, and commit to continuous education. To learn more about the varied protocol, etiquette, and civility services and programs available through IAPC contact www.IAPC360.org
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United States Department of Defense (DOD) Protocol Trainers
First To Qualify for Premier Credential
Washington, DC – 18 October 2006 - As a third-party, standard setting, nonprofit organization, the International Association of Protocol Consultants (IAPC)® takes great pleasure in announcing the first recipients of the prestigious designation Certified Protocol Officer™, CPO®: Ms. Teresa Babb and Ms. Anna Hart.
Teresa Babb is the Program Manager of the Defense Attaché Spouse Training Program at the Joint Military Attaché School (JMAS), Defense Intelligence Agency in Washington, DC. She helps train DOD and Department of Homeland Security (DHS) officers, noncommissioned officers, civilian personnel, and their spouses selected for duty at United States embassies worldwide. Since 2000 her thrice yearly twelve-week program has incorporated protocol, etiquette, civility, and cross-cultural information for the express purpose of improving the lives of military diplomats. The public nature of embassy assignments requires extensive preparation for success.
Anna Hart has been the Social Director and Protocol Adviser to the Brigade of Midshipmen and Protocol Adviser to the Commandant, at the United States Naval Academy (USNA) in Annapolis, Maryland since 2003. She is the first to develop and present a four-year officership training program in protocol, etiquette, and civility for a student population of 4,000 Midshipmen. Her programs prepare Midshipmen to represent the Academy today and to be respected as future officers, as well as “ladies and gentlemen.” Hart enjoys lecturing and interacting with civilian college-age people also. She designed a model formal dining practicum for The University of Maryland Alumni Association, Student Programs and Advocacy (professional development program for Juniors and Seniors) which she has been delivering as a guest lecturer for more than a decade.
Both Hart and Babb have been recruited for the IAPC Board of Advisors. “Certification credentials fulfill a long-standing need for competency recognition in our career field,” says Cherlynn Conetsco, Chair, IAPC Education and Certification Council. “Serious industry professionals, including those with the federal government, know the importance of an independently evaluated and documented portfolio. CPOs meet rigorous eligibility requirements, sign a code of ethics, adhere to best international practices, and commit to continuous education.”
In order to provide an incentive for recruiting and retention of civilians, the National Defense Authorization Act for Fiscal Year 2002 in Section 5757, Title 5, United States Code, authorizes expenses to obtain professional credentials to be paid for both appropriated and non appropriated fund employees. This policy also permits agencies to pay expenses for employees to obtain and renew professional credentials, including expenses for professional accreditation, certification, and such additional expenses as membership fees, registration fees, travel and per diem costs. DoD’s dedication to such assessments is indicated by the recent change to Title 10 of the US Code to permit the Services to use appropriated funds to pay for commercial credentials for their personnel.
IAPC was founded in 2002 as the all-inclusive promoter of active protocol professionals in corporate, diplomatic, government, or military arenas at the local, national, and international levels. The Association is a knowledge network that offers a single, authoritative source for ethical and professional standards in Protocol, Etiquette, and Civility. IAPC also provides unparalleled executive education to the public. The Executive Education / Leadership Conference is being held May 18-20, 2007 at the Willard InterContinental Hotel, Washington, D.C.. Presentations will be made by protocol icons Letitia Baldrige, Judith Martin (Miss Manners), Peggy Post and other subject matter experts. To learn more about the varied protocol, etiquette, and civility services and programs available through IAPC contact www.IAPC360.org
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INTERNATIONAL ASSOCIATION OF PROTOCOL CONSULTANTS - INAUGURAL Executive Education:
Mastering Protocol, Etiquette & Civility
Washington DC - May 2006 - The International Association of Protocol Consultants® celebrated its inaugural Executive Education: Mastering Protocol, Etiquette & Civility program in May 2006.
Our Executive Education participants:
- Came from Turkey, the United Arab Emirates, Ecuador, more than 20 States, and the District of Columbia
- Represented a range of experience from “being new in the industry” to “having more than 50 years of experience”
- Are active consultants, directors, and officers professionally involved in corporate protocol, diplomatic protocol, government protocol, international protocol, military protocol, and etiquette
- Many of us are authors, experienced directors of our own businesses, and/or produce events involving corporate executives, world leaders, and heads of state. Some of us have worked directly with State or local governments, U. S. Presidents, White House officials, Prime Ministers, diplomatic personnel, and military officials.
- Many of us have been featured on television and in publications worldwide.
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INTERNATIONAL ASSOCIATION OF PROTOCOL CONSULTANTS FOUNDERS COMPLETES -
International Standards for Accreditation/Certification!
Washington DC – January 19, 2006 - BE IT KNOWN, that ALINDA LEWRIS has successfully completed the American National Standards Institute (ANSI) standards training course “Personnel Certification Accreditation: Understanding the Requirements of ISO/IEC 17024.” Thereby, demonstrating a commitment to personal development, organizational growth and the voluntary consensus standards process.
CONVENTION INDUSTRY COUNCIL EXPANDS
The International Association of Protocol Consultants Becomes Newest Member
McLean, Virginia - October 26, 2005 – The Convention Industry Council (CIC) approved the International Association of Protocol Consultants (IAPC) as its newest member organization at its board of directors meeting on October 6, 2005. CIC’s 31 member organizations now expand to represent more than 100,000 individuals as well as 16,500 firms and properties involved in the meetings, conventions, and exhibitions industry, due to the recent addition of IAPC as well as the National Business Travel Association (NBTA) in March of 2005.
“As the meeting industry becomes more global, the emphasis on protocol for all programs is growing,” commented Mary E. Power, CAE, President and CEO of CIC. “IAPC’s membership in CIC supports our aim of improving the professionalism of our overall industry.”
Since 2002, IAPC has dedicated its work to advancing the practice of protocol, etiquette, and civility worldwide by providing members with higher learning opportunities, ethical and professional standards, facilitating exchange of information, and encouraging an inclusive community for all professionals. It contributes directly to the international cross-cultural understanding necessary for global expansions. And as CIC’s newest member organization, it will support and encourage the Certified Meeting Planner (CMP), Accepted Practices Exchange (APEX), Global Expansion and all CIC programs through members and all forms of communication and education. IAPC members include special event planners, meeting professionals, corporate/international executives, protocol consultants, diplomatic/government protocol officers, etiquette teachers, medical professionals, attorneys/legal counselors, and entrepreneurs. For more information, see www.IAPC360.org.
"The International Association of Protocol Consultants (IAPC) is honored to be a member in the Convention Industry Council (CIC). Our mission parallels CIC, adding the critical components of protocol, etiquette, and civility” explained Alinda Lewris, IAPC President & Chief Executive Officer. “We join CIC in supporting public awareness of the need for qualified experts in official, professional, and social arenas, domestically and internationally.”
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IAPC 2005 EDUCATION SYMPOSIUM
Washington DC – 22 September 2005 - Members and friends of the International Association of Protocol Consultants® (IAPC) recently gathered at the Willard InterContinental Hotel in Washington, DC for the IAPC 2005 Educational Symposium. Celebrating three years of foundational success, the Association brought together leaders within the education, government, and protocol industries to share a number of topics pertinent to our professional and personal lives.
Ms. Devora Griggs (Events and Protocol Specialist at BAE Systems) served as master of ceremonies for the event. Ms. Alinda Lewris (IAPC President & Chief Executive Officer) welcomed the group and Ms. Cherlynn Conetsco (Chair, Certification Council) spoke on IAPC’s Executive Education Programs and 2006 Certified Protocol Consultant CPC programs. Information regarding new programs may be found on the Association’s Web site at www.IAPC360.org. Mr. George Hutchinson, Esquire (Executive Director-Emeritus, Federal Circuit Bar Association) briefed on the U.S. Supreme Court, and keynote speaker, Dr. P. M. Forni (Professor, Johns Hopkins University) lectured on the surprising cost of incivility.
The memorable event included a very special evening reception to honor “America’s leading arbiter of manners.” Ms. Letitia Baldrige is the 2005 IAPC Outstanding Achievement Award recipient. Her remarks, Protocol Pufferies and Etiquette Exigencies, drew on her invaluable life experiences as a global expert in the field. As author of 21 books, including her most recent best seller, New Manners for New Times: A Complete Guide to Etiquette, Ms. Baldrige provided a fresh perspective on maintaining decorum and a high quality lifestyle in today’s exceedingly high tech world.
During the reception, Ms. Patricia Sanders (Director, Marketing Communications for BAE Systems) was recognized for her role as Chairman of IAPC’s outstanding inaugural conference and Ms. Mary E. Power (President, Convention Industry Council) commended IAPC for its dedication to continued education. Ms. Power thanked IAPC principals for their contribution to the industry by authoring Chapter 18: International Protocol, for the 1st Edition of the Convention Industry Council (CIC) International Manual, released in June 2005. Ms. Power remarked: As meetings expand globally, protocol is becoming a key element to every successful event. The Convention Industry Council commends the International Association of Protocol Consultants on undertaking the appropriate course to establish IAPC certification programs. IAPC is dedicated to increasing the professionalism of active protocol and etiquette consultants through higher learning.
The afternoon educational offering began with Mr. Hutchinson speaking on Protocol and the U.S. Supreme Court. He delivered keen insight into the historical basis for many traditions from the use of quill pens and the ordered seating of Justices within the courtroom, to their nomination and succession processes. He reiterated the honor due the judicial branch of the U.S. government. Mr. Hutchinson worked at the U.S. Supreme Court for 24 years in various positions, including Assistant Marshal. He later served as the first Clerk of the Court of Appeals for the Federal Circuit and continued in that capacity until his retirement after 47 years in public service.
The Keynote Speaker was Dr. Forni, cofounder of the Johns Hopkins Civility Project. Dr. Forni, a professor at Johns Hopkins University, spoke on Relational Competence in the Workplace: The High Road and the Bottom Line. He defined civility as a respectful “form of benevolent awareness of those around us.” He strongly believes that “soft” skills such as courtesy and consideration are fundamental for our personal success, health, and well-being. Dr. Forni pointed out economic benefits as well. With reference to the rising cost of employee healthcare, retention, and recruitment, he observed that the promotion of relational competence in the workplace is a rational answer. He cited a 1992 United Nations Report that labels job stress “the 20th Century Disease” and a report by The American Institute of Stress that shows job stress as very costly, “with the price tag for U.S. industry estimated at over $300 billion annually.” Dr. Forni presented a compelling case for civil society, deeming being crucial to the well being the individual as well as the community. Citing ongoing medical studies and emerging research that identifies the detrimental physical consequences of stress and anger, he maintained that “being good is good for you, better relationships lower our levels of stress.”
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PROTOCOL ASSOCIATION ENGAGES THE GLOBAL AUDIENCE
Washington D C – 14 July 2005 - The International Association of Protocol Consultants® (IAPC) is pleased to announce another important contribution to the industry by its authorship of Chapter 18, Part II, on the subject of International Protocol, for the 1st Edition of the Convention Industry Council's (CIC) International Manual, released in June 2005. This manual is on the required reading list for the Certified Meeting Professionals (CMP) examination and will serve as a useful resource for the 10,370 CMP members to stay current on the differing practices in North America, Europe, and other world regions. The Convention Industry Council's 31 member organizations represent more than 98,000 individuals as well as 15,000 firms and properties involved in the meetings, conventions, and exhibitions industry. Additional information on CIC can be found at www.conventionindustry.org.
The CIC International Manual was written by a global team of authors including our own. It is the first time that a protocol organization has been invited to assist in the creation of an international manual of this kind. The IAPC chapter contributors (listed alphabetically):
- Roger E. Axtell, international protocol authority and author
- Letitia Baldrige, former White House Social Secretary and author of books on manners and etiquette www.BaldrigeLewris.com and www.Letitia.com
- Cherlynn Conetsco, CPC, trainer for US. diplomats, retired instructor for the Joint Military Attaché School and principal of the Protocol & Etiquette Institute (P&EI Washington, D.C.) www.protocol-ei.com
- Dr. P.M. Forni, professor, co-founder of the Civility Project (JHCP) at Johns Hopkins University www.jhu.edu/civility
- Alinda Lewris, IAPC President & Chief Executive Officer, and team leader for IAPC's contributions for this project
- Michael D. Lynn, CPC, CME, CMM, CMP and exhibition industry expert
Alinda Lewris commented, “IAPC is a rapidly expanding organization devoted to increasing the professional success and advancement of its members. Business today relies increasingly on meetings, made necessary because of a complicated global economy. We need to have not just good, but excellent information. We need greater people skills so that we know how to show respect for our leaders, peers, and those we are fortunate enough to supervise. In short, there is a lot we need to know.”
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Another Kind of Social Security? Manners!
Washington DC - 20 April 2005 - Dining with manners expert Letitia Baldrige, noted author of numerous protocol and etiquette books, would be daunting to most, but members of the International Association of Protocol Consultants (IAPC) couldn't be happier. They had no hesitation deciding which fork to use or bread plate to reach for at lunch on April 20th at The Hay Adams Hotel in Washington, D.C. with Ms. Baldrige, who spoke on behavior needed to succeed in the workplace
The event was one of several continuous higher learning (advanced studies/executive education) events sponsored by IAPC to provide members and the public with an opportunity to hear, mingle, and ask questions of industry experts. "It isn't everyday that the average person has an opportunity to dine with and question a world renowned expert in protocol," says Alinda Lewris, IAPC Executive Officer. "Knowing how to act in the workplace is imperative to success. The ability to create a positive image and build business relationships is another, essential social security. Letitia Baldrige communicated manners information crucial to everyone."
Ms. Baldrige’s career began in U.S. Embassies, led her all the way to the Kennedy White House and into business, including corporate director and head of her own company, Letitia Baldrige Enterprises. She continues as a noted author on the subject of manners and her most recent book, Letitia Baldrige's New Manners for New Times: A Complete Guide to Etiquette, holds wisdom for the workplace acquired through a lifetime working in the field of protocol and etiquette. Featured on Web site, www.IAPC360.org Ms. Baldrige serves as an esteemed resource to the members of the International Association of Protocol Consultants, a flourishing and rapidly expanding organization committed to increasing professional success and advancement of its members.
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