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INTERNATIONAL ASSOCIATION OF PROTOCOL CONSULTANTS® / OFFICERS™
Est. September 2002
Washington DC
IAPC CERTIFICATION
IAPC certification programs --- Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPO® ) ---
offer a comprehensive third-party peer review and assessment process documenting
experience, education, achievements, industry involvement, professional development, and peer recognition.
Your questions are very important to us!
See: “THINK OUTSIDE OF THE BOX” for a comprehensive outline on IAPC certification programs.
If you do not find your answers, send your questions to IAPC Headquarters Post Office Box 6150 McLean, Virginia 22106
with contact information (name, title, company, address, telephone and E-mail address) and
additional information will be sent to you via traditional mail.
Note to our Web site visitors --- 1 November 2007
THANK YOU FOR YOUR CONTINUED SUPPORT! Since our 1 October 2007 announcement (SEE NEWS and BELOW) regarding the ‘new’ direction for our organization, we have received many wonderful statements of support and a renewed interest in our Certification programs.
It is indeed gratifying to know that as a standard setting nonprofit organization, the International Association of Protocol Consultants® / Officers™ has raised the bar for protocol, etiquette, and civility practitioners since our inception in 2002. We have seen some great strides and applaud the efforts of our sister organizations. We continue to lead in Certification procedures with our trademark registered Certified Protocol Officer®, CPO® and Certified Protocol Consultant®, CPC® Programs. Our portfolio review process was praised in 2006 by the Director of the American National Standards Institute (ANSI) for our trailblazing efforts. Indeed, the wave of the future in many fields that require Certification is the comprehensive portfolio-based assessment that includes many if not all of our international standards: reserved for experienced professionals; documentation of experience, education, achievements, industry involvement, professional development, and peer recognition; and adherence to high ethical standards.
We are very pleased with our new Web site direction in providing information for executives, those seeking certification, the media, and the public at large. Please rest assured that IAPC will continue our emphasis on all-inclusiveness, higher-level training programs, and elevating the industry’s professional standards.
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1 October 2007
IAPC RESEARCH* REVEALED THAT:
The public is confused about the general use of the terms ‘certified and/or certification’ primarily because the marketplace is saturated with programs/schools that have encouraged participants to state that they are ‘certified’ once they pay a particular program fee (from $25, $5,000, to more than $15,000) and attend a required short session, regardless of experience, education and/or knowledge of the subject matter.
WE HOPE THAT THE FOLLOWING BRIEF STATEMENT ABOUT IAPC CERTIFICATIONS WILL HELP WITH PUBLIC UNDERSTANDING.
- IAPC CERTIFICATIONS Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPO®) ARE:
-designations awarded to candidates who meet rigorous but fair and equitable eligibility requirements and adhere to all certification regulations and requirements
-obtained and awarded based on experience, education, achievements, industry involvement, peer recognition, and a commitment to professional conduct, ethics and continuous education
-reserved for those who pass an assessment by third-party/peer review in order to be granted independent verification of specific skills, knowledge, and expertise in a particular area
-recognized for undertaking the appropriate course to establish our programs, including:
As meetings expand globally, protocol is becoming a key element to every successful event. The Convention Industry Council commends the International Association of Protocol Consultants® / Officers (IAPC) on undertaking the appropriate course to establish IAPC's Certification programs. IAPC's approach to educational programs reinforces their dedication to increasing the professionalism of our industry and their role as active participants. --- Mary E. Power, President, Convention Industry Council (CIC)
I am delighted to commend the International Association of Protocol Consultants® / Officers™ to all interested persons throughout the world and wish much success in IAPC’s continual growth as a much needed association for the protocol, etiquette, & civility industry. --- Roger E. Axtell, Author Do’s & Taboos
IAPC research also revealed that some providers inappropriately state they have attended training and/or that they are ‘certified’ by IAPC and are using IAPC registered marks without authorization.
IAPC Service Marks are filed and registered in the United States Patent and Trademark Office and represented by Legal Counsel.
International Association of Protocol Consultants®
Certified Protocol Consultant® CPC®
Certified Protocol Officer® CPO®
USE OF IAPC’s PROPRIETARY INTELLECTUAL PROPERTY WITHOUT AUTHORIZATION IS ILLEGAL.
We invite the public to contact IAPC to verify the credentials of anyone using our certification marks. Use “verification” in your Subject Line and send to: Verification@ProtocolConsultants.ORG
OF SPECIAL NOTE:
*IAPC research was conducted over a five year period from September 2002 to September 2007 and included E-mails, personal interviews, online and telephone surveys, as well as consultations with PhD’s and senior-level executives from some of the world’s leading nonprofit organizations/associations who are recognized as experts in credentialing and professional certifications.
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“THINK OUTSIDE OF THE BOX”
Certified Protocol Consultant® (CPC®)
and
Certified Protocol Officer® (CPO®)
1. CERTIFICATION
2. FREQUENTLY ASKED QUESTIONS
3. IAPC CERTIFICATION COUNCIL and IAPC CONVENTION INDUSTRY COUNCIL BOARD POSITIONS
4. IAPC’s QUALIFIED CERTIFICANTS and GLOBAL REFERRAL SERVICE
5. CONVENTION INDUSTRY COUNCIL www.ConventionIndustry.ORG
1. CERTIFICATION
As a third-party standard setting nonprofit organization, the International Association of Protocol Consultants® / Officers™ (IAPC) certification program sets forth SIX assessment steps and is reserved for experienced professionals. IAPC offers a comprehensive voluntary credentialing process that documents experience, education, achievements, industry involvement, professional development, and peer recognition.
FREQUENTLY ASKED QUESTIONS: (FAQ)
VISION
WHAT ARE THE BENEFITS of OBTAINING the CPC® or CPO® DESIGNATIONS?
WHY WAS THIS PROGRAM DEVELOPED?
WHAT DOES PORTFOLIO-BASED CERTIFICATION MEAN?
WHY A PORTFOLIO-BASED CERTIFICATION and WHAT IS THE LASTING VALUE?
WHO IS ELIGIBLE FOR THE CPC® AND CPO® ?
WHAT ARE THE SIX BASIC STEPS TO QUALIFYING AND THE FINANCIAL INVESTMENT REQUIRED?
HOW ARE THE CERTIFIED PROTOCOL CONSULTANT (CPC®) and CERTIFIED PROTOCOL OFFICER (CPO® ) PROGRAMS GOVERNED?
IAPC WELCOMES PUBLIC COMMENT
SURVEY
HISTORIC TIMELINE
DEFINITIONS
IAPC's Vision for certification is to:
- eliminate marketplace confusion surrounding “Certification” for the protocol and etiquette community
- educate the consumer about the relevance of universal standards
- become known for higher learning programs and intentionally inclusive community
The Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPO®) designations are awarded to candidates who meet rigorous but fair and equitable eligibility requirements; document personal education, training, and/or work experience; agree to support a professional code of ethics; and adhere to all certification regulations and requirements.
NEW BENEFITS:
Effective 1 September 2008, all Certified Protocol Consultants® (CPC®) and Certified Protocol Officers® (CPO®) in good standing will have exclusive rights to our restructured password-protected interactive web site and the following new benefits:
- Site search
- CPC® and CPO® profile
- Live message board service for online discussions
- Customized surveys and web polls
- Invitations to private functions at cost
- Substantial discounts for select books
- Protocol Today, a revised weekly resource for news and information, sent straight to desktop
- Tuition savings (more than $1000) on programs offered through our established Educational Relationships:
- Baldrige & Lewris - Leadership Program: Fine-tuning, New Information for New Times www.BaldrigeLewris.com
- The Emily Post Institute - Business Etiquette Train-the-Trainer Program and
~New!~ Children's Etiquette Train the Trainer Program! www.EmilyPost.com
- The Protocol & Etiquette Institute, WASHINGTON DC - Level I: International Business Protocol Train-the-Trainer Program
www.Protocol-ei.com
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BENEFITS of OBTAINING the CPC® or CPO® DESIGNATIONS:
Professionals who earn a Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPC®) Designation:
- Document experience, education, achievements, industry involvement, professional development, and peer recognition
- Commit to professional conduct and ethics
- Authority to use the CPC® or CPO® designation on letterhead, business cards, and all forms and addresses:
Tyler Alexander, CPC®
Jason James
Certified Protocol Officer®
RECOGNITION:
- Featured in an IAPC Headquarters Press Release distributed to a select target group of reporters and editors, as desired
- Featured in IAPC Global Referral Directory
PROFESSIONAL DEVELOPMENT:
- refresh and increase knowledge in functional area of business protocol, government and military protocol, international protocol, executive etiquette and civility
- hone skills and be primed to play a more influential leadership role
- think more strategically and be more confident
In summary, IAPC's certification programs help candidates:
- reflect on strengths and accomplishments
- feel confidence and pride in work and life experiences
- set continuous advanced education and professional goals
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Why was this program developed?
IAPC's Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPO® ) programs were developed as a way to recognize individuals for outstanding achievements and aim to increase professionalism overall by:
- identifying a core body of knowledge in protocol, etiquette and civility
- reflecting a certificate holder’s attainment of education, experience, and professional development
- demonstrating a certificant’s commitment to the profession and lifelong learning
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What does portfolio-based Certification mean? In the literal sense, a portfolio is the physical presentation of a body of credentials (demonstrating the requisite knowledge and experience through work and education) and selected material used (if so desired) to promote an individual professionally. IAPC's portfolio-based Certification process is an accumulation of points demonstrating the candidate's achievements and progress in education, experience, and professional development. IAPC’s training and independent validation of this systematic collection of work leads to the granting of the appellations CPC® or CPO® .
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Who is eligible for the CPC® and CPO® ?
- Individuals working in protocol or protocol-related professions for the equivalent of three years full time protocol experience/employment and a Bachelor Degree or higher, Or four years full time protocol experience/employment and an Associate Degree, Or six years full time protocol experience/employment without a degree
- Individuals employed in a qualifying professional capacity within the past twelve (12) months
- Individuals pledging adherence to IAPC Code of Ethics and Confidentiality Agreement
- Individuals committed to protocol and etiquette careers
- Individuals committed to continuous education and professional development
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BASIC STEPS and FINANCIAL INVESTMENT
STEP 1, Submit a short summary (150 words or less) of your professional aspirations and a one page resume to IAPC Headquarters, Attn: Cherlynn Conetsco, CPC® and Chair, IAPC Certification, Post Office Box 6150 McLean, Virginia 22106-6150. Your subject line should be “Statement of Intent to Pursue Certification.” The first line should include your full name, as in “Jane Doe’s goals for pursuing Certification are...” Bullet points are fine. This critical analysis /self-evaluation process allows you to clarify your personal objectives in seeking Certification. Please provide contact information, including name, title, company/agency, address and telephone number.
- Successful completion of IAPC “Mastering Protocol, Etiquette & Civility” is recommended - but not required - for certification. The program encompasses readings (books available at public libraries) listed below, onsite group projects, and a student assessment. See: Executive Education.
A complete calendar of ongoing dates for our Executive Education “Mastering Protocol, Etiquette, and Civility” classes and registration information will be available Fall 2008. See: Certification
Recommended Readings:
Roger Axtell, Do’s & Taboos Around the World -- A Best-selling Guide to International Behavior (3rd Edition)
Letitia Baldrige, Letitia Baldrige’s New Manners for New Times: A Complete Guide to Etiquette
Dr. P.M. Forni, Choosing Civility: The 25 Rules of Considerate Conduct
Judith Martin, Miss Manners’ Guide to Excruciatingly Correct Behavior (Freshly Updated)
Peggy Post and Peter Post, The Etiquette Advantage in Business, Personal Skills for Professional Success (2nd Edition)
Registration is limited to provide excellent instructor/learner ratio and to track, calculate, and award IAPC’s Continuous Education Units (CEU’s).
3 days/2.5 IAPC CEUs
STEP 2, Initiate Certification:
- INVESTMENT: $695 USD Nonrefundable
Purchase the CPC®/CPO® Candidate Handbook (HANDBOOK) and Official Application for Certification
Investment helps to offset the cost for:
---the HANDBOOK and APPLICATION
---a private telephone consultation or E-mail exchange with a member of our Certification Council
to assist in strengthening a strategic plan to complete the APPLICATION and PORTFOLIO
IAPC requires individual purchase of the HANDBOOK which provides important policies and details that help candidates prepare portfolios.
The APPLICATION is based on a point system. Points are awarded for qualifying protocol and etiquette professional experience, professional and administrative development activities, responsibility, leadership and education. Specific information for determining and reporting earned points is included in the HANDBOOK and APPLICATION.
Continuous Education: With appropriate documentation, any and all business protocol, government and military protocol, international protocol, and executive etiquette continuing education OR professional development program related to certification aspirations may earn points if the program strives to adhere to the same standards as IAPC, “Mastering Protocol, Etiquette & Civility” and is acquired through a nonprofit organization. Points will be calculated according to the formula provided in IAPC’s Candidate Handbook (HANDBOOK) and Official Application for Certification (APPLICATION). IAPC also accepts all worldwide university programs in International Affairs, as well as college/university-level studies in languages, culture, and diplomacy. IAPC recommends that you contact your local university’s educational department to determine what programs would be of interest to you.
STEP 3, Submit Certification Application:
- INVESTMENT: $2995 USD Non Refundable
Complete, Sign and Return the APPLICATION and all supporting materials along with the application submission investment.
- Investment helps to offset the cost for:
---opening and maintaining the official Certification Dossier for a period of three years
---portfolio review by two Certification Council assessors and a member of the Education Review Board
---a formal evaluation
---certification award (if all requirements have been met) and
---the rights to use the CPC® or CPO® appellation for a period of three years
---lifetime membership in IAPC for certificants in good standing
---see additional BENEFITS above.
STEP 4, Portfolio Assessment:
- IAPC’s Certification Council validates the candidate’s qualifications and achievements in protocol, etiquette, and civility.
STEP 5, Appellation Awarded:
- The Certified Protocol Consultant® (CPC®) and Certified Protocol Officer® (CPC®) are IAPC’s professional designations attesting to the candidate’s education, experience, and qualifications.
STEP 6, Recertification:
- INVESTMENT: $1995 USD Non Refundable
Recertification: Initial certification is valid for three years ending on December 31st of the third year following an official Award of Certification. To maintain CPC® or CPO® status, certificants must recertify every three years. Recertification is based on evidence of continued employment in the protocol and etiquette (or protocol and etiquette related) industry and applicable continuous education.
---See BENEFITS above.
Q. What is involved in recertification?
A. Every three years certificants are required to recertify to maintain the CPC® or CPO® designation by documenting ongoing involvement in the industry, continued employment, and education. To be recertified, CPC® and CPO® ’s must complete a recertification application. Recertification requirements are consistent with those for the original application. Typically, the first recertification notifications are mailed to CPC® and CPO® ’s during the first quarter of the expiring year.
If a certificant fails to recertify within the appropriate guidelines, permission to use the appellation will be rescinded. Unauthorized use of a registered trademark is a copyright infringement.
NOTE: English as a Second Language: The CPC® and CPO® HANDBOOK and APPLICATION are presented in the English language only. APPLICATIONS must be completed in English.
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How are the Certified Protocol Consultant (CPC®) and Certified Protocol Officer (CPO® ) programs governed?
The Certification Council (designated by IAPC but separate from the IAPC Board of Directors) has developed, and oversees the CPC® and CPO® programs. The Certification Council is composed of four practicing Protocol Consultants. The Certification Council volunteers time to ensure the validity, credibility, and continuing prestige of the CPC® and CPO® programs. In addition to representing the diversity that exists within the profession, the Certification Council seeks to represent the diversity within the profession and serves as an important voice for stake holders dedicated to maintaining the highest industry standards.
DISCLAIMER: Certification Requirements, including eligibility criteria, assessment methodologies, recertification, and program policies and fees are subject to change. Applicants, candidates, and certificants must meet requirements current at the time of initial application, certification, or recertification, and must agree to abide by all IAPC policies. As the CPC® and CPO® certifications are still in a fluid stage of development, candidates and certificants should be aware that an examination to earn and maintain the credential may be a future requirement for CPC® and CPO® recertification.
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IAPC WELCOMES PUBLIC COMMENT:
NOTE: IAPC welcomes comments in connection with the ongoing development of IAPC’s Certification Programs. Send questions and/or comments to IAPC Post Office Box 6150 McLean Virginia 22106 with contact information (name, title, company, telephone and mailing address).
IAPC Welcomes Everyone: All programs are open to all professionals on the same terms and conditions. Back to Top
Historic Timeline
- 2002 - conducted extensive research and interviewed industry authorities, distinguished academicians, groundbreaking researchers, and entrepreneurs to document market needs/desires (representing more than 100 years of industry expertise)
- 2002 - invited the public and industry professionals to participate in a SURVEY (see survey above) to collect objective evidence to support the content of preliminary certification design
- 2002 - developed an original strategic plan for an innovative Certified Protocol Consultant (CPC® ) and Certified Protocol Officer (CPO®) Credentialing Program
- 2003 - outlined requirements regarding appropriate education and training background, technical knowledge and experience of personnel serving on Certification Council (see names below)
- 2004 - approved policy and procedures for granting, maintaining, renewing, expanding, suspending and withdrawing of certification
- 2004 - legal review for maintaining the rights of trademarks
- 2004 - members of the Certification Council were formally announced and the CPC® /CPO Programs were launched
- 2006 - certification requirements aim to incorporate the new American National Standards Institute’s (ANSI) International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) ISO/IEC 17024
- 2006 - external review to evaluate that requirements specifically relate to the scope of the desired certification
- 2006 - all certificants are requested to submit an annual evaluation of IAPC’s Certification process to ensure fairness, validity, reliability and performance of the certification process. IAPC will deal with any identified deficiencies in a constructive and timely manner.
- 2006 - review of Certification Web site by Independent Certification Panel
- 2006 - presentation and review of Certification requirements presented before applicants
- 2006 - JUNE 2006 Revision to Continuing Education Requirements: With appropriate documentation, any and all continuing education OR professional development courses in business protocol and etiquette, international protocol, government / military protocol, royal family / court protocol, and/or executive etiquette may earn points IF courses: 1) adhere to the same standards as the IAPC, “Mastering Protocol, Etiquette & Civility”; 2) are acquired through nonprofit organizations; and 3) relate to certification aspirations. Points will be calculated according to the formulas provided in IAPC’s Candidate Handbook (HANDBOOK) and Official Application for Certification (APPLICATION). IAPC also accepts worldwide university and college level programs in international affairs and diplomacy as well as studies in languages and culture. IAPC recommends contacting local providers of higher-level academics to determine what programs would be of interest to support certification.
- 2006 - The Mark CPC® has been registered in the United States Patent and Trademark Office; that the application was examined and determined to be in compliance with the requirements of the law and with the regulations prescribed by the Director of the United States Patent and Trademark Office; and that the Application is entitled to registration of the Mark under the Trademark Act of 1946.
- Seven Credentials Awarded in 2006
- 2007 - The Mark CPO® has been registered in the United States Patent and Trademark Office; that the application was examined and determined to be in compliance with the requirements of the law and with the regulations prescribed by the Director of the United States Patent and Trademark Office; and that the Application is entitled to registration of the Mark under the Trademark Act of 1946.
- 2007 - The Marks Certified Protocol Consultant® and Certified Protocol Officer® have been registered in the United States Patent and Trademark Office; that the applications were examined and determined to be in compliance with the requirements of the law and with the regulations prescribed by the Director of the United States Patent and Trademark Office; and that the Applicatios are entitled to registration of the Marks under the Trademark Act of 1946.
- 2008 - Lifetime membership in IAPC for all Certified Protocol Consultant® and Certified Protocol Officer® in good standing
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DEFINITIONS:
To assist the public in communicating with colleagues and clients and to help avoid confusion in the marketplace, IAPC offers the following definitions:
APPELLATION: An identifying title, classification, or designation endorsing competency.
CANDIDATE: Applicant who has fulfilled specified prerequisites, allowing his/her participation in the certification process.
CERTIFICANTS: Term for individuals who were awarded a certificate.
CERTIFICATE: Awarded to an individual who has completed a course or program of study and may also be awarded in recognition of program attendance. See IAPC Certification definition below to understand the distinct difference.
CERTIFIED PROTOCOL CONSULTANT® CPC® or CERTIFIED PROTOCOL OFFICER® CPC®: Candidates qualify based on background experience for one of two appellations. If a seasoned professional currently works with business protocol, international protocol, and executive etiquette, the CPC® would be the preferred choice. However, if the seasoned professional is currently specializing in government and/or military protocol, the CPO® is the more appropriate designation.
IAPC's CERTIFICATIONS and/or DESIGNATIONS: IAPC’s certifications are awarded to candidates who meet rigorous but fair eligibility requirements, pass a review by an independent panel, and agree to support a professional code of ethics. Certification is a voluntary process that results in credentials.
CERTIFICATION PROCESS: All activities by which a certification body establishes that a person fulfills specified requirements, including application, evaluation, decision on certification, and recertification, use of certification and logos/marks.
QUALIFICATIONS: Demonstration of personal attributes, education, training, and/or work experience.
RESOURCE: ISO/IEC 17024:2003(E)
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NOTE:
IAPC has taken due care in preparing its Certification Programs. IAPC has written agreements and appropriate policies to control use of the organization's trademarks and the certification marks of those who have earned credentials. Certified entities must agree to the terms and conditions of, and limitations on, use of the certification marks.
All IAPC certification programs and materials are original works unless noted otherwise. Authors, Collaborators, and Contributors have granted express permission to IAPC via a Contributor Agreement, Confidentiality Agreement, and/or Electronic Authorization for all rights of any kind, including copyright. IAPC honors requests for anonymity by protecting names and/or keeping personal references and/or affiliations confidential on this Web site and/or in all materials related/published on behalf of IAPC, if desired. The International Association of Protocol Consultants® / Officers™ (IAPC™) conducted extensive research to document industry needs prior to developing and implementing its educational offerings for the protocol industry.
Information provided on this Web site is presumed to be correct as a general reference and is not designed to provide a comprehensive statement of all of the factors governing the development of IAPC’s offerings.
3. THE CONVENTION INDUSTRY COUNCIL RECOGNIZES OUR CERTIFICATION.
IAPC CERTIFICATION COUNCIL
CHAIR: Cherlynn Conetsco, CPC®
2007 Convention Industry Council (CIC) Chapter Communications Representative
John Crawford Howell, CPC®
2007 Convention Industry Council (CIC) Board Member (Alternate)
Michael D. Lynn, CPC®, CME, CMM, CMP
2005 - 2008 Convention Industry Council (CIC) CMP Board of Directors Member
2007 APEX Representative
IAPC’s CERTIFICATION COUNCIL collectively has traveled to more than 100 COUNTRIES, including multiple visits to multiple cities in most, for professional purposes.
Afghanistan, Algeria, Antigua, Argentina, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Canada, Cape Verde, Chile, China, Croatia, Colombia, Congo ( Zaire ) , Costa Rica, Cuba, Czech Republic, Denmark, Dominican Republic, Egypt, Ecuador, England, Finland, France, Germany, Greece, Guinea, Haiti, Hungary, Iceland, India, Indonesia, Iran, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, North Korea, South Korea, Kuwait, Lebanon, Liechtenstein, Luxembourg, Macedonia, Madagascar, Malaysia, Malta, Mexico, Monaco, Morocco, Mozambique, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Scotland, Senegal, Serbia & Montenegro, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad & Tobago, Tunisia, Turkey, Uruguay, United Arabic Emirates (UAE), United States, Vatican City, Venezuela, Vietnam, Wales, Zambia, and Zimbabwe.
See Biographies for an alphabetical listing of
IAPC esteemed LEADERS, internationally recognized industry EXPERTS, and HONORARY Members.
4. IAPC’s GLOBAL REFERRAL SERVICE
AN EXAMPLE OF MEDIA INTEREST IN IAPC CREDENTIALS
ANNA HART, CPO®
Social Director and Protocol Advisor to the Commandant and to the Brigade of Midshipmen
United States Naval Academy
Photo Courtesy of: MCSA Matthew A. Ebarb
Trident Staff
United States Naval Academy
Title of Article: Association Certifies United States Naval Academy Social Director and Protocol Advisor to the Commandant and to the Brigade of Midshipmen
Author: By Martha Thorn
Publication: Trident, the United States Naval Academy newspaper, Annapolis, Maryland
Publisher: Comprint Inc., 1200 Quince Orchard Blvd., Gaithersburg, Md. 20878
Date of Publication: 17 November 2006
Copyright: © 2007 Comprint Military Publications
The International Association of Protocol Consultants® / Officers™ named Anna Hart one of its first two certified protocol officers. Hart serves as protocol adviser and social director to the Commandant and Brigade of Midshipmen.
Hart earned her certification by meeting "international benchmarks of performance." She was selected based on experience, education, achievements, industry involvement, professional development and peer recognition. In addition to meeting rigorous eligibility requirements, Hart signed a code of ethics and agreed to adhere to the best international practices and to continue her education.
During her three years at the academy Hart developed a training program in protocol, etiquette and civility for the midshipmen.
In addition to her work at the academy, Hart designed a model formal dining practicum for the University of Maryland Alumni Association, Student Programs, and Advocacy (professional development program for juniors and seniors). She has also delivered guest lectures for more than a decade.
Hart will serve on the International Association of Protocol Consultants / Officers' board of advisers. The organization is a promoter of active protocol professionals.
PROTOCOL TODAY
Reminder: Protocol Today™ is published by the International Association of Protocol Consultants® / Officers™ and a new edition is sent straight to IAPC member's desktop. IAPC is pleased to introduce a new column, “Member to Member”. Over the years IAPC has received wonderful comments and interesting questions from many of our members but could not decide just how to share them. Now IAPC has found a solution by publishing these statements in our newsletter. We invite you to contribute to Protocol Today, and we hope you will become part of the newsletter in a special way.
Protocol Today is the premier on-line source for upcoming events, news and information on international protocol, etiquette, and civility.
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